Your order may have been delivered in full, but in fewer boxes than expected. We often pack multiple products together. Please check the contents of the boxes you received. Check the Track & Trace link to see if all boxes have been delivered. Sometimes PostNL does not deliver everything at once. You can see this in the tracking information from PostNL. Didn't receive an e-mail? Check the spam box. Is an item still missing? Please contact us. We are happy to help.